Contact O2 today, whatever your query. Chat online with an O2 Guru or find addresses and phone numbers. Contact us from your O2 mobile for free by dialling 202.
Please head back to Contact Us for alternative contact method or come back later You may also find what you need within our Help and Support site. Email transcript What has happened to the online chat, i don't want to waste my time in call queue or go in to a shop to find out simple questions that used to take 2 mins on the online chat. O2 offer online help but when you search for the answer there is no answer available. Just click on the ‘chat now’ button to start the conversation. Live chat is the quickest way to get in touch. It’s an online conversation with someone from O2. And it saves you waiting on hold for one of our call centre agents. We’re available to chat to you online 7 days a week from 8am – 10pm Monday to Friday Why can’t I contact you via Live Chat? We’ve now reopened Live Chat, but with fewer agents and reduced hours (8am - 8pm). You’ll only be able to use Live Chat when an agent is available. For queries, please take a look at our help pages, sign in to My O2 or if you’re a business customer, try My O2 Business.
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