As a tech, I hate those little speed test sites. None of them are accurate. However, if you're getting that low of a speed, you need to get att out there to find out why. There shouldn't be a charge if it's an issue with the cable or the att equipment.
Nov 04, 2017 slow speed - AT&T U-verse | DSLReports Forums Nov 20, 2010 AT&T U-Verse (Internet) - Slow speeds, Advanced Wifi May 15, 2018 AT&T U-verse Speed Test
When it comes to internet speed, AT&T has only two choices: up to 100 Mbps and 940 Mbps. And don’t forget: that up to 100 Mbps speed will actually be whatever the highest download speed is in your area. So you could end up with speeds slower than 100 Mbps. Unlucky.
It’s entirely possible the reason your AT&T U-Verse Internet is slow is because your WiFi hardware can’t actually support the high speeds of AT&T U-Verse. WiFi Must Support AC Band – Does your router model have something like “AC1750?” WiFi Router Location – Place your WiFi router in a central location away from metal. Here are three recommendations: Disable IPv6 on your AT&T provided router/gateway - IPv6 is enabled by default and can cause a slow network and other Change the Ethernet port configuration for each port on your AT&T provided router/gateway from Auto-detect to Use Google DNS (184.108.40.206 and
U-verse At&t How To Increase Download Speed WiFi From 1 To
Sep 03, 2016 · How to Get Faster Internet Speed for Free - Duration: 11:36. ThioJoe 7,805,460 views. 11:36. Setup AT&T U-verse Wireless Router Model# 5268AC FXN - Duration: 10:01. Justin Peters 190,376 views.